Solutions - Security Clearances
...................................................................................................................
In the wake of Sept 11th, the need to improve the efficiency and effectiveness of the Security Clearance process is critical. Government agencies have been prevented from hiring staff and performing their functions. Government contractors whose employees require clearances also are affected.
Paper Jams
The Security Clearance process is one area where paper based processes have caused significant problems.
All new hires must be cleared and current personnel re-assessed. It is estimated that the backlog of investigations could be greater than 500,000. Currently, the average clearance process takes between six and 12 months.
Brain Drain
Nearly every government agency is faced with the retirement of key personnel and the attendant loss of domain expertise. Less experienced replacements need to quickly learn and apply known best practices. Without their colleagues' years of experience, the paper based processes become even less effective.
Case Management of the Past
To speed the process, notes taken on paper are digitized (as a picture) and put into an electronic folder. Others can view the documents and make comment. But these Case Management systems are simply automated file cabinets in which virtual folders move around the organization with unstructured data as their contents.
This paper-based system has several major flaws:
- The data that lead to the conclusions isn't available
- That data is not easily mineable
- The result is unstructured information in hundreds of thousands of documents
What happens when attempting to determine where assessments, evaluations and decision making may have gone wrong? Pinpointing the source of the problem is like finding a needle in a haystack.
..................................................................................................................
Home ô Contact ô Privacy Policy ô Terms of Use ô Patents & Trademarks ôSite Map © 2006 Acappella Software Inc. All rights reserved.
A New Paradigm
To overcome the challenges of too much paper, brain drain and the need to maximize human capital, it's clear a new paradigm is needed.
Telamon™ technology brings Just-in-Time Decision Making benefits to the security clearance process - a Decision Intensive Process (DIP) that is driven by role based domain experts.
Telamon solutions support investigators in information gathering and decision making. The investigative practice is presented in the application interface and data is entered while performing the background investigation. Finally, the application communicates investigators' conclusions by authoring structured narrative reports and forms from their data.
Case Management solutions built on the Telamon Platform deliver the following benefits:
- Role based expertise is leveraged to train newer, less experienced personnel
- Information/data flows in real time across organizational boundaries to improve collaborative decision making and communication
- Data driven document authoring and publishing significantly reduces process cycle times
- Data driven processes contain a wealth of context rich data to assist the organization in performing predictive and historical analytics
®
Delivering Just-in-Time Decision Making